Maintenance Field Tech II – Residential

  • Location: Columbus, OH
  • Type: U-Hire
  • Job #588

Residential Maintenance Field Technician II

Pay: $20+ BOE
Hours: Full time M-F 7:30am-4:00pm
Location: Columbus, OH 

CraftForce is looking to fill a rewarding role with one of our trusted clients. We are currently looking for maintenance professionals who possess a pleasing personality to match their handy man skills.  Save gas money with a company provided vehicle and gas card to use from home to work.

BENEFITS

  • Company vehicle and gas card for all transportation to/from work to home
  •  Ten (10) PTO days, prorated 1st year and accrued annually.
  • Four (4) hours Self Care Time each quarter.
  • Three (3) days Sick Time each year, eligible for buyback if not used.
  • 11 1/2 days paid holidays 
  • 403(B) retirement plan with opportunity for company-wide performance-based contributions up to 5% of employee’s salary.
  • Company provided uniforms including winter (Carhartt) jackets and boots. 
  • Earn $30/day, $210 week while on On-call (currently once a month) regardless of any calls taken. Paid 1.5x for all calls from time you leave the house to time you arrive back home.

 Essential Job Functions

  • Schedule work orders, travel, and supply runs in the most efficient/effective manner possible.
  •  Complete all work to meet Construction Standards.
  • Perform general concrete/masonry duties including but not limited to excavating and grading earth, demolish existing concrete, form and place and finish flush and elevated interior and exterior concrete.

Carpentry

  • Perform rough and finish carpentry duties including, but not limited to: conventional wood framing, installation of doors and windows, installation of siding, fascia and soffits (vinyl, wood and/or composite), and installation of casework and interior trim.

Plumbing

  •  Perform plumbing duties including but not limited to: repairing and/or replacing hot water tanks, replacing shower diverters and sweating copper and fixtures. Operating and maintaining company main drain power snake for clearing the drain from the stack to the main sewer. Make emergency repairs to supply drain and waste vent pipe.

Electrical

  • Perform minor electrical repairs. Including but not limited to: changing light fixtures, changing three way light switches, replacing outlets and relocating new 220 lines. Modify both line and low voltage.

 Perform other duties including, but not limited to: installation of insulation and drywall, and installation of hardware and specialty items.

  • Prioritize and perform tasks independently with minor direction
  • Must be punctual, reliable, groomed, organized, and a self-starter.

 Credentials and Experience
1. Prior experience with special needs individuals preferred.
2. Must have prior experience in residential or facilities maintenance or construction.

Physical Requirements

The employee is frequently required to reach with hands and arms. The employee is required to stand, crouch and kneel; walk or crawl; lift; bend; push or pull; use hands to finger, handle or feel objects, tools or controls; climb or balance; and smell.
Job functions require manual dexterity sufficient to use hand tools, power tools. 
Employee must be capable of lifting up to 30 pounds occasionally. Employee must be capable of lifting 50 pounds on a limited basis. Employee may, on a limited basis lift and/or move up to 75 pounds using assist equipment such as a dolly, moving straps and lift gate.

This job does not require repetitive or production rate work. Work sites are scattered sites and time is spent traveling between sites, setting up for and breaking down from site-specific tasks. Average anticipated time per site is less than one hour.

Other Requirements:
HS Diploma or equivalent 
Pass criminal background check (FBI & BCI) – must supply fingerprints
Drug Testing
Driver's license with less than 6 points

This Company is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Field Services Representative

  • Location: Columbus, OH
  • Type: U-Hire
  • Job #562

Job Title: Field Services Representative
Job Status: Full time, Non-Exempt
Pay Rate: $18/hr, opportunity for more with experience
Location: Columbus, OH
Schedule: M-F, 7:30-4:00pm
Reports to: Field Operations Manager

Enjoy being the first face people see? Comfortable engaging and understanding others point of view in situations? If you are nodding your head, a respected client of CraftForce is looking for you.

POSITION SUMMARY:
The Field Services Processor provides people a home by supporting the organization’s efforts to
maintain the company’s physical assets and promote positive public relations by providing optimum
customer service to all stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential job function
satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential
job functions.
1. Responsible for intake and processing of service requests from varying sources including phone,
email & custom application.
2. Provide basic troubleshooting for call-in service requests to promote immediate remedies in lieu of
dispatching field personnel.
3. Completing a first-priority Daily Push to identify work orders from prior day needing follow up
attention.
4. Responsible for pest control services, including disbursement of bed bug encasements.
5. Coordinate with field lead to handle emergency call scheduling interruptions.
6. Perform Housing Quality inspections.
7. Responsible for warehouse and garage organization and cleanliness.
8. Distribute and receive inventory.
9. Distribute and receive keys.
10. Provide notices to tenants.
11. Provide support and reporting for company performance measurements, including callbacks &
timeliness.
12. Basic cross training to support departmental employees’ enjoyment of their time off.
13. Other duties as assigned.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:
1. Working knowledge of property management, home maintenance or related industry.
2. Ability to engage in problem-solving processes.
3. Must be skilled with general computing skills and spread sheet applications.
4. Ability to adapt to new technology.
5. Effective quality of verbal and written communication
6. Customer service skills: Able to effectively communicate with clients, tenants, prospective tenant,
owners and vendors while focusing on productivity and results.
7. Detail-oriented and flexible.
8. Ability to successfully exercise independent judgment based on technical and detailed knowledge
specific to activities and procedures being dealt with.
9. Ability to work independently and as a team player.
10. Ability to set priorities and juggle multiple demands.
11. Ability to work within organizational processes and uphold organizational standards.
12. Ability to work in a fast-paced, dynamic environment
13. Ability to collaborate with coworkers & vendors.

MINIMUM QUALIFICATIONS:
 Experience

  • 1 Year(s) in the Field of I/DD – Preferred 
  • 2 Year(s) in Related field (property management, home maintenance, home remodeling)-Preferred 

 Skills

  •  Personal Computer – Required
  • Smart Phone or Tablet – Preferred 
  •  Microsoft Office proficiency – Preferred 
  • Yardi proficiency – Preferred 
  • Verbal/Written Communication – Preferred 
  • Interpersonal Preferred Required Required – will train
  • Fork lift operation – Required

OTHER JOB REQUIREMENTS

  • Reside in Franklin County
  • Must be a self-starter
  • Prioritize and perform tasks independently with minor direction
  • Must be punctual, reliable, groomed & organized
  • Must practice safe and neat work habits
  • Must be customer-experience focused

PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential job functions of the job. Reasonable accommodations may be made
to enable individuals with disabilities to perform essential job functions

Able to sit for prolonged periods working on a computer or other desk-oriented task
Able to lift up to 15 pounds regularly 
Able to lift up to 35 pounds occasionally 
Able to lift up to 50 pounds on a limited basis

Job Title: Field Services Representative
Job Status: Full time, Non-Exempt
Pay Rate: $18/hr, opportunity for more with experience
Location: Columbus, OH
Schedule: M-F, 7:30-4:00pm
Reports to: Field Operations Manager

POSITION SUMMARY:
The Field Services Processor provides people a home by supporting the organization’s efforts to
maintain the company’s physical assets and promote positive public relations by providing optimum
customer service to all stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential job function
satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential
job functions.
1. Responsible for intake and processing of service requests from varying sources including phone,
email & custom application.
2. Provide basic troubleshooting for call-in service requests to promote immediate remedies in lieu of
dispatching field personnel.
3. Completing a first-priority Daily Push to identify work orders from prior day needing follow up
attention.
4. Responsible for pest control services, including disbursement of bed bug encasements.
5. Coordinate with field lead to handle emergency call scheduling interruptions.
6. Perform Housing Quality inspections.
7. Responsible for warehouse and garage organization and cleanliness.
8. Distribute and receive inventory.
9. Distribute and receive keys.
10. Provide notices to tenants.
11. Provide support and reporting for company performance measurements, including callbacks &
timeliness.
12. Basic cross training to support departmental employees’ enjoyment of their time off.
13. Other duties as assigned.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:
1. Working knowledge of property management, home maintenance or related industry.
2. Ability to engage in problem-solving processes.
3. Must be skilled with general computing skills and spread sheet applications.
4. Ability to adapt to new technology.
5. Effective quality of verbal and written communication
6. Customer service skills: Able to effectively communicate with clients, tenants, prospective tenant,
owners and vendors while focusing on productivity and results.
7. Detail-oriented and flexible.
8. Ability to successfully exercise independent judgment based on technical and detailed knowledge
specific to activities and procedures being dealt with.
9. Ability to work independently and as a team player.
10. Ability to set priorities and juggle multiple demands.
11. Ability to work within organizational processes and uphold organizational standards.
12. Ability to work in a fast-paced, dynamic environment
13. Ability to collaborate with coworkers & vendors.

MINIMUM QUALIFICATIONS:
 Experience

  • 1 Year(s) in the Field of I/DD – Preferred 
  • 2 Year(s) in Related field (property management, home maintenance, home remodeling)-Preferred 

 Skills

  •  Personal Computer – Required
  • Smart Phone or Tablet – Preferred 
  •  Microsoft Office proficiency – Preferred 
  • Yardi proficiency – Preferred 
  • Verbal/Written Communication – Preferred 
  • Interpersonal Preferred Required Required – will train
  • Fork lift operation – Required

OTHER JOB REQUIREMENTS

  • Reside in Franklin County
  • Must be a self-starter
  • Prioritize and perform tasks independently with minor direction
  • Must be punctual, reliable, groomed & organized
  • Must practice safe and neat work habits
  • Must be customer-experience focused

PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential job functions of the job. Reasonable accommodations may be made
to enable individuals with disabilities to perform essential job functions

Able to sit for prolonged periods working on a computer or other desk-oriented task
Able to lift up to 15 pounds regularly 
Able to lift up to 35 pounds occasionally 
Able to lift up to 50 pounds on a limited basis

 

Field Lead

  • Location: Columbus, OH
  • Type: U-Hire
  • Job #560

Field Lead
Pay: $62k- potential for more based on experience
Location: Columbus, OH
Schedule: Full-time, M-F 7:30am-4:00pm -some on call support required on a rotational basis.
Company vehicle provided for travel from work to home.

Are you an experienced residential maintenance technician with a desire to move into a supervisory role? Equally skilled with a computer as you are a hammer? CraftForce has just the spot for you with an established client.

POSITION SUMMARY:
The Field Lead provides people a home by supporting the organization’s efforts to maintain the company’s physical assets, satisfy funder requirements and promote positive public relations by providing optimum customer service to all stakeholders to ensure long-term sustainability of the company’s programs by overseeing field staff operations.
POSITIONS SUPERVISED:
Field Support, Field Tech I, Field Tech II, Field Tech III
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
1. Responsible for scheduling and dispatching of service and ReRent (unit turn) work orders.
2. Responsible for quality of services related to work orders, including required follow up and field audits.
3. Responsible for ensuring company standards and specs are being utilized and implemented.
4. Oversee utilization of warehouse & garage inventory.
5. Responsible for appropriateness of field techs’ credit card usage.
6. Provide technical support for field personnel.
7. Ensure ReRent/Unit Turns are available on time.
8. Implementation and decommission of vacant unit alarm systems.
9. Responsible for vehicle maintenance and service.
10. Provide on call technical support (not field-dispatched) to after-hours on call field techs.
11. Primary “eyes on” assessments and next steps for grounds, maintenance, capital and unit turns.
12. Complete property housing quality inspections.
13. Participate in fielding of initial service requests.
14. Provide support and reporting for company performance measurements.
15. Basic cross training to support departmental employees’ enjoyment of their time off.
16. Other duties as assigned.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:
1. Excellent working knowledge of property management, home maintenance or related industry.
2. Ability to engage in problem-solving processes.
3. Must be highly with general computing skills and spread sheet applications.
4. Ability to adapt to new technology.
5. Ability to provide leadership to motivate and manage people.
6. Effective quality of verbal and written communication
7. Detail-oriented and flexible.
8. Possess strong organizational skills.
9. Ability to successfully exercise independent judgment based on technical and detailed knowledge specific to activities and procedures being dealt with.
10. Ability to work independently and as a team player.
11. Ability to set priorities and juggle multiple demands.
12. Ability to work within organizational processes and uphold organizational standards.
13. Ability to work in a fast-paced, dynamic environment
14. Ability to collaborate with coworkers & vendors.
MINIMUM QUALIFICATIONS:
1. Experience

  •  1 Year(s) in the Field of I/DD Preferred 
  •  5 Year(s) in Related field (property management, home maintenance, home remodeling) Required

2. Skills

  •  Personal Computer Required
  •  Smart Phone or Tablet Required
  •  Microsoft Office proficiency Preferred 
  • Yardi proficiency Preferred 
  •  Verbal/Written Communication Preferred 
  •  Conflict Resolution Preferred 
  •  Interpersonal Preferred Required
  • Analytical Preferred Required
  •  Fork lift operation  Required – will train
  •  Proficient driving large vehicles (up to 28’) Preferred

OTHER JOB REQUIREMENTS

  • Reside in Franklin County
  • Hold/Maintain Driver’s License in Good Standing, including company insurance requirements
  • Pass company-required background checks and drug testing
  • Provide on call support during non-regular working hours
  • Work overtime -routinely 
  • Work a non-standard work week
  • Travel locally as needed for job duties
  • Work at various locations
  • Must be a self-starter
  • Prioritize and perform tasks independently with minor direction
  • Must be punctual, reliable, groomed & organized
  • Must practice safe and neat work habits
  • Must be customer-experience focused

PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Able to communicate effectively
Able to taste or smell
Possess specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Able to sit for prolonged periods working on a computer or other desk-oriented task
Able to reach with hands and arms regularly
Able to stand, walk, kneel, crawl, crouch, climb and balance
Able to use hands to finger, feel or handle objects, controls and tools (hand and power tools)
Able to lift up to 15 pounds regularly 
Able to lift up to 35 pounds occasionally 
Able to lift up to 50 pounds occasionally 
Able to lift and/or move up to 75 pounds using assist equipment such as a dolly, moving straps and lift gate.
This job does not require repetitive or production rate work. Work sites are scattered sites and time is spent traveling between sites, setting up for and breaking down from site-specific tasks. Average anticipated time per site is less than one hour.
BEHAVIORAL COMPETENCIES:
This position requires the incumbent to exhibit the following behavioral skills:
1. Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition
2. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers
3. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; and listens effectively. Demonstrates the ability to develop audiovisual presentations to both internal and external audiences.
4. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one’s own work; and does fair share of work.
5. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone’s efforts to succeed; attends, supports, and participates in all team building exercises and events
6. Continuous Improvement and Innovation: Seeks the continuous improvement of technological business processes and services; explores out-of-the-box methods and is open to experimenting with new ideas; uses data, knowledge, and strategic decision-making to generate new and innovative solutions.

 

Inspections Administrator

  • Location: Columbus, OH
  • Type: U-Hire
  • Job #563

Job Title: Inspections Administrator
Job Status: Full time, Non-Exempt
Reports to: Field Operations Manager
Schedule:  M-F, 7:30-4:00
Pay Rate: $21/hr, potential for more with experience

Pride yourself on your attention to detail? Always keep safety at the forefront? Able to catch things that may have gone unnoticed? Put your keen eyes to use as you work for a trusted client of CraftForce. 

POSITION SUMMARY:
The Inspections Administrator provides people a home by supporting the organization’s efforts to maintain the company’s physical assets, satisfy funder requirements to ensure long-term sustainability of the company’s programs and promote positive public relations by providing optimum customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
1. Responsible for administration of internal, third party and funder inspections of residential settings, including but not limited to:
a. HUD REAC Inspections
b. Housing Choice Vouchers Inspections
c. Property Housing Quality Inspections
d. Lease Compliance Inspections (Pet, Safe & Sanitary Conditions, etc.)
e. Fire Safety Assessments (both Creative Housing and Private Market Rent Subsidy locations)
f. Furnace Inspections
g. Electric Inspections
h. Backflow Inspections
i. Columbia Gas to Schedule Safety Inspections

2. Tasks include coordinating inspections, assigning & processing inspections, providing notice to residents, performing inspections, inspection follow up activities, etc.
3. Responsible for Weatherization and Energy Efficiency Programs (e.g. MORPC)
4. Participate in fielding of initial service requests.
5. Provide support and reporting for company performance measurements.
6. Basic cross training to support departmental employees’ enjoyment of their time off.
7. Other duties as assigned.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:
1. Working knowledge of property management, home inspections or related industry.
2. Ability to identify risk and engage in problem-solving processes.
3. Must be skilled with general computing skills and spread sheet applications.
4. Ability to adapt to new technology.
5. Effective quality of verbal and written communication
6. Customer service skills: Able to effectively communicate with clients, tenants, prospective tenant,
owners and vendors while focusing on productivity and results.
7. Detail-oriented and flexible.
8. Possess strong organizational skills.
9. Ability to successfully exercise independent judgment based on technical and detailed knowledge
specific to activities and procedures being dealt with.
10. Ability to work independently and as a team player.
11. Ability to set priorities and juggle multiple demands.
12. Ability to work within organizational processes and uphold organizational standards.
13. Ability to work in a fast-paced, dynamic environment
14. Ability to collaborate with coworkers & vendors.
MINIMUM QUALIFICATIONS:
 Education

  •  HS Diploma or equivalent – Required
  •  Associate Degree – Required

Experience

  • 1 Year(s) in the Field of I/DD Preferred 
  •  3 Year(s) in Related field (property management, home maintenance, home remodeling)Preferred 

Skills

  • Personal Computer – Required
  • Smart Phone or Tablet – Required
  • Microsoft Office proficiency – Required
  • Yardi proficiency – Preferred 
  • Verbal/Written Communication – Required
  • Conflict Resolution – Preferred 
  • Interpersonal – Required
  •  Analytical – Preferred 

OTHER JOB REQUIREMENTS

  • Reside in Franklin County
  • Hold/Maintain Driver’s License in Good Standing, including company insurance requirements
  • Pass company-required background checks and drug testing
  • Work at various locations
  • Must be a self-starter
  • Prioritize and perform tasks independently with minor direction
  • Must be punctual, reliable, groomed & organized
  • Must practice safe and neat work habits
  • Must be customer-experience focused
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